The following sales and delivery conditions apply to all deliveries from Noyer.dk, the conditions apply in the event that no other written agreements have been created between you as the buyer and Noyer.dk.
This online store is operated and owned by Noyer Aps.
Carl Jacobsens Vej 12A
CVR no. 36421460
Bank account: Reg: 9314 Account no: 4583688264
Noyer Aps. was established in 2014 and operates both Noyer.dk and own sales to stores.
Right of withdrawal
At Noyer.dk, you always have a 14-day full right of withdrawal, cf. the consumer agreement per. June 2014. As a consumer, you have 14 days to notify us of a regrettable purchase. After notification, you have 14 days to send the item back to us.
All you have to do is send the item back in the same condition and quantity as it was received, but you are free to take the product out of the packaging to take a closer look at the product, just as you can with our products in any of our retailers. In addition to sending the item back to us, you can also exercise your right of withdrawal by refusing to receive the item at the Post Office. If you choose this, please notify the Post Office and they will send the item back immediately.
If you have taken the item in use, but wish to cancel the purchase, a specific assessment will be made of what the item can be resold for and a possible impairment will be deducted from the return amount.
If you choose to send the item, it must be done to our address:
Carl Jacobsens Vej 12A
It is you as a customer who pays the freight to send the item back. Returned items sent by COD (cash on delivery) will be denied. Once we have received the item, and have had the opportunity to check what meets the conditions for the cancellation, we will return your money to you. The refund is made via account transfer – Always enclose a copy of your invoice with your account information reg.- and account no. so we can refund what is rightfully yours.
Ordering items takes place on our webshop online. Once you have found the item you would like to buy, you choose a possible variant in terms of size or color. Then press “Add to cart” and the item will appear in the shopping cart. You can at any time see what you have ordered and see the total amount in the top right corner. Corrections can be made in the order, right up until the order is shipped. If you regret an item, mark it in the shopping cart in the field “Remove” and press “update”. If you have finished shopping and now want to order, press “To checkout”. All prices are incl. VAT and other taxes & all contracts are created in Danish and according to danish law. After the purchase is completed, your order will be processed as soon as possible and you will receive the order within the specified delivery time, which can be seen on the individual product. When purchasing more than one item, all items will be shipped together and therefore you can expect to receive the order within the longest specified delivery time.
Registration of information
We do not pass on information to third parties out of respect for our customer. The data provided by the buyer creates a customer account is considered confidential and is not passed on under any circumstances.
In our e-shop you can pay with the following means of payment: Dankort – Visa / Dankort – Visa electron – Visa – Mastercard (We do not charge any extra payment with use of these cards).
If you pay with a payment card, you are always protected against misuse. You have the option of rejecting a payment when you receive your payment summary. You have no deductible in the event that your card is misused in an online store that uses SSL (Secure Socket Layer) in its payment system. Thus, you are better secured than in the physical world, where you have a deductible of DKK 1,200 when your Dankort is misused using the pin code.
Data you send in connection with purchases with a payment card is encrypted (SSL), and only PBS can read them. Neither Noyer.dk nor others have the opportunity to read that data. The amount for the goods is only deducted when the goods are sent from Noyer.dk. A larger amount can never be deducted than what you have approved at the time of purchase.
Right of complaints
According to the Purchase Act, a right of complaint is granted for 24 months on all goods. The right to make a complaint means that you as a customer can complain about errors and defects in the product that have occurred 24 months after purchase. However, it is a prerequisite that these defects have not arisen as a result of incorrect use of the product or other harmful behavior that has led to the defect.
You must complain within a reasonable time after you have found the defect. If you complain within 2 months, the complaint is always considered to be timely. We will reimburse reasonable shipping costs that you may have in connection with the return of the item when the complaint is justified.
When you want to return a product, it must be submitted to us at our address:
Carl Jacobsens Vej 12A
When you return the product, please state the following remarks on the package: Order number or invoice number. If possible, enclose an invoice copy along with the product. In the same connection, please send us an email to: firstname.lastname@example.org and let us know that you are returning the product.
A cookie is a term for the fact that a user’s behavior on a network is registered with the user itself (on the user’s hard drive). In this way, the server (e.g. a website) at the user’s next visit knows who the user is.
The generated cookies are deleted as follows: Cookies are easily deleted with the browser’s functions. All depending on your browser you will normally find the option to delete cookies in settings. Noyer.dk does not use behavior-tracking cookies.